Instant Savings

Save 5% on premium food & treat brands.

Set Your Schedule

Adjust, skip or cancel anytime. Let us do the heavy lifting.

Loyalty Program

Never miss a bag. Scheduled deliveries are automatically added to our loyalty programs.

Small Business

Each delivery supports your neighbourhood Toronto small business.

Delivery FAQs

Delivery is FREE when the minimum spend of $39 before taxes and discounts.

Any orders under the minimum for door to door, have a flat fee of $8. 

We currently deliver within Toronto, Scarborough and Etobicoke.

We aim to get your order delivered within 24-48 hours. Orders placed on the weekend will be processed on the next business day.

We offer 5% off premium food & treat purchases when you set up recurring deliveries.

You can adjust, pause, skip or cancel at any time. No fees or commitments.

On the food product page you will have the choice of a 1 time purchase or to set up scheduled deliveries. Simply choose your desired delivery duration. It's that simple.

We aim to have your order at your door by the end of our business day (7pm). Heavy traffic and weather may affect our delivery window.

Yes of course. You can add products, edit, skip, pause or cancel your subscription here.

For condo buildings and/or apartments we will leave your package with concierge. If you have no concierge please provide notes at checkout to where we can leave the package in the lobby for you. If no notes are received we'll tuck it by your buildings mailboxes.

For houses we'll place your food next to your door. If you'd like it tucked anywhere else please provide clear directions in the notes and we'll do our best to accommodate. 

All online orders will receive a delivery email notification when delivery has been made. 

Once we alert you that your package has been delivered to the correct house, the delivery becomes your responsibility to bring to safe keeping. Our policy is to deliver regardless of whether purchaser is at home so please ensure you read our shipping policies before purchasing.

If we attempt a delivery, and cannot access your home/apartment to leave the package - the drivers will make every effort to call and text. If we cannot get direction, we will return the package to our store for pick-up at your convenience.

On your next delivery order we can do an in-person swap at the door, or you swing into any of our stores and we can do a return or exchange for you there. 

Pawsitively Raving Reviews


Knick Knack is a tremendous pet store, it is fully stocked with inventory however is laid out so it doesn't feel cramped like most pet stores with aisles and aisles.

Free local delivery is also a plus for hauling heavy bags of food. If you live in the neighbourhood (or close) this should be your go to for your four legged friends.

-S. Rogers

Great gem in the neighbourhood. Very impressed with monthly delivery service. Our dogs faves arrive at our door every month. One less thing for me to remember.

Staff are always extremely friendly and accommodating; groomer was sweet and kind to our dog. Happily recommend to the neighbourhood pooches!

-S. Menerve

What a game-changer! Cant' say enough good things about Knick Knacks' delivery. Ordering is easy, and they have all my dogs faves. Their staff are top-notch, and always ready to help. I highly recommend this service for your furry friend's well-being!

-H. Fromn