Delivery is FREE when the minimum spend of $39 before taxes and discounts.
Any orders under the minimum for door to door, have a flat fee of $8.
We delivery Monday, Wednesday and Friday. The order time cut off is 12pm.
Deliveries go out between 12pm - 4pm. Heavy traffic and weather may affect our delivery window.
For condo buildings and/or apartments we will leave your package with concierge. If you have no concierge please arrange to be home for pickup or provide notes at checkout to where we can leave the package in the lobby for you.
For houses we'll place your food next to your door. If you'd like it tucked anywhere else please provide clear directions in the notes and we'll do our best to accommodate.
All online orders will receive a delivery email notification when delivery has been made.
Once we alert you that your package has been delivered to the correct house, the delivery becomes your responsibility to bring to safe keeping. Our policy is to deliver regardless of whether purchaser is at home so please ensure you read our shipping policies before purchasing.
If we attempt a delivery, and cannot access your home/apartment to leave the package - the drivers will make every effort to call and text. If we cannot get direction, we will return the package to our store for pick-up at your convenience.
On your next delivery order we can do an in-person swap at the door, or you swing into any of our stores and we can do a return or exchange for you there.
Pawsitively Raving Reviews
Knick Knack is a tremendous pet store, it is fully stocked with inventory however is laid out so it doesn't feel cramped like most pet stores with aisles and aisles.
Free local delivery is also a plus for hauling heavy bags of food. If you live in the neighbourhood (or close) this should be your go to for your four legged friends.
Great gem in the neighbourhood. Very impressed with monthly delivery service. Our dogs faves arrive at our door every month. One less thing for me to remember.
Staff are always extremely friendly and accommodating; groomer was sweet and kind to our dog. Happily recommend to the neighbourhood pooches!
What a game-changer! Cant' say enough good things about Knick Knacks' delivery. Ordering is easy, and they have all my dogs faves. Their staff are top-notch, and always ready to help. I highly recommend this service for your furry friend's well-being!